Privacy Policy & Cookies

How we use the private information which you share with us

Your personal data will be used to provide the information, goods and services offered through our website to you, for billing and order fulfillment.
We will never share your information with any third party.
We do use cookies to track the movement of internet traffic around our site and this information is used for Google Analytics so we can provide the best service we can.  Meaning if we find a particular page is making people leave the site on mass, we can identify that page and improve it.  However your name, address, telephone if you’ve provide it aren’t shared with another party.

Email newsletter

If you sign up to our newsletter we may use your email address to send you information about products or services.
You can opt out of these at any point.  We use the website system to send emails and also Mailchimp.

Cookies & monitoring

A cookie is a small text file that we store on your device. Our website uses cookies to distinguish from other users of our website. Cookies also provide us with information about how this website is used so we can keep it is as up to date, relevant and error-free as possible. Further information about the types of cookies that may be used on this website is set out in the table below.

  • Strictly necessary cookies – these are cookies that are essential to the operation of our website
  • Analytical/performance cookies. These cookies allow us to recognise and count the number of visitors to our website.
  • Functionality cookies – These cookies are used to recognise you when you return to our website.
  • Targeting Cookies – These cookies record your visit to our website, the pages you have visited and the links you have followed.

We may monitor traffic to our site and collect the following information:

  • The IP address of your computer
  • The referring website from which you have got to our website from

The reasons for this are:

  • To make ongoing improvements to our website based on this data
  • To see our most popular sources of business
  • To see what products are the most popular
  • To provide more of these products and make our business as good as possible
  • These cookies make it easier for you to use the site and easier for us to provide you with the best service we can offer

Disclosure of personal data

We won’t disclose your personal data to anyone outside the company.

Your personal data is used only to provide you with your orders.

We do not hold your payment details.  They are passed security for an encrypted SSL (secure sockets layer) connection directly to the payment card processor.  The same way those details would be processed if you were paying via a chip and pin machine in a shop.

We do our absolute best to ensure the privacy of your data as we feel privacy is very important.

Customer privacy rights

If you are concerned about your data, you have the right, subject to the payment of a small fee to request access to personal data which may hold or process about you.  We assure you that it will basically be whatever information you’ve given us, such as your name, address and if you provided it, your telephone number and your email address.  If you’ve ordered from us we’ll also have record of your orders.  You can see all this information if you login to our site with your username and password and go to the ‘my account’ page.

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