1. Who we are
https://republicofvape.com is a site operated by Republic of Vape Limited
We are registered in Ireland under company number 553692 and with our registered office at Shanliss Road, Dublin, Ireland.
How we use the private information which you share with us
Your personal data will be used to provide the information, goods and services offered through our website to you, for billing and order fulfillment.
We will never share your information with any third party.
If you sign up to our newsletter we may use your email address to send you information about products or services.
You can opt out of these at any point. We use the website system to send emails and also Mailchimp.
Cookies & monitoring
- Strictly necessary cookies – these are cookies that are essential to the operation of our website
- Analytical/performance cookies. These cookies allow us to recognise and count the number of visitors to our website.
- Functionality cookies – These cookies are used to recognise you when you return to our website.
- Targeting Cookies – These cookies record your visit to our website, the pages you have visited and the links you have followed.
We may monitor traffic to our site and collect the following information:
- The IP address of your computer
- The referring website from which you have got to our website from
The reasons for this are:
- To make ongoing improvements to our website based on this data
- To see our most popular sources of business
- To see what products are the most popular
- To provide more of these products and make our business as good as possible
- These cookies make it easier for you to use the site and easier for us to provide you with the best service we can offer
Disclosure of personal data
We won’t disclose your personal data to anyone outside the company.
Your personal data is used only to provide you with your orders.
We do not hold your payment details. They are passed security for an encrypted SSL (secure sockets layer) connection directly to the payment card processor. The same way those details would be processed if you were paying via a chip and pin machine in a shop.
We do our absolute best to ensure the privacy of your data as we feel privacy is very important.
Customer privacy rights
If you are concerned about your data, you have the right, subject to the payment of a small fee to request access to personal data which may hold or process about you. We assure you that it will basically be whatever information you’ve given us, such as your name, address and if you provided it, your telephone number and your email address. If you’ve ordered from us we’ll also have record of your orders. You can see all this information if you login to our site with your username and password and go to the ‘my account’ page.
3. Product information
The products we sell are strictly for the use of 18 year old persons and over. We sell these products for people who have smoked before who wish for a less harmful option.
Many of our products contain nicotine which can be harmful if ingested in large amounts.
It’s extremely important to keep nicotine away from animals and pets.
4. Right to cancel
All customers have the right to cancel their orders under the The Distance Selling Regulations which gives consumers extra protection when buying online. Specific legislation here that applies is regulation 8 of The Distance Selling Regulations.
You have the right to cancel the purchase of a good without having to give a reason at any time within the “cooling off period” of 14 days, beginning on the day after you receive the goods.
If you are in possession of the goods you are under the duty to retain them and take reasonable care of them. You must send the goods back to us to our contact address at your own cost (unless we delivered the item to you in error or the item is damaged or defective) as soon as possible once you have canceled the contract.
We reserve the right to make a charge not exceeding our direct costs of recovering the goods if you do not return the goods or return them at our expense.
Once you have notified us that you wish to cancel the contract, within the 14 day cooling off period, any sum debited to us will be refunded to you as soon as possible and in any event within 30 days of your cancellation.
You will not have any right to cancel a purchase for the supply of any of the following goods:
- The goods cannot be returned because they were made according to your specifications or were personalised for you
- The goods are liable to deteriorate or expire rapidly
- The goods seals have been broken by you and cannot be returned for health protection and hygiene reason
Due to the fact that e liquids are sealed and we would be unable to resell e-liquids we believe they don’t fall under the ‘right to cancel’ under The Distance Selling Regulations. However if you have a problem with any thing you purchase from us. Please get in contact and we’ll be more than happy to try and work something out.
5. Notices & Emails
All notices you send us must be sent to the contact details on this site [LINK]. We may give notice to you at either the email or postal address you provide to us when making a purchase.
Notice will be deemed received and properly served 24 hours after an email is sent or three days after the date of posting of any letter.] In providing the the service of any notice, it will be sufficient to prove, in the case of a letter, that the letter was properly addressed, stamped and placed in the post and, in the case of an email that the email was sent to the specified email address of the addressee.
6. Loyalty Points
The loyalty points on the site are setup as a way for us to reward our loyal customers and to give you more incentive to leave reviews to help our customers out. You can earn loyalty points by leaving reviews, referring friends, sharing our site on social networks and various other activities. The loyalty point system will be continually fine tuned so we can reach the optimal point where the loyalty point system is as rewarding as possible, without completely costing us our business. We reserve the right to make changes to the amount of points given, be it more or less. We also reserve the right to refuse anyone from the loyalty point system or revoke rewards points under any circumstance we deem necessary. Generally this will only happen in the event we catch someone trying to cheat the system. On the other side we reserve the right to give you extra rewards points if we think you’re awesome.
These terms are governed by Irish and EU law. Any contract for the purchase of goods from this site and any dispute or claim arising out of or in connection with any such contract will be governed by Irish law. You and we both agree that the courts of Ireland will have non-exclusive jurisdiction. However, if you are a resident in Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a resident in Scotland you may also bring proceedings in Scotland.
So there it is…
That’s all the legal mumbo jumbo. Basically it’s all standard and above board. We follow Irish law as closely as possible and infact we strive to go over and above the standard consumer rights for our customers.
If you have any questions at all please feel free to contact us at any time and we’ll get back to you as soon as possible.
Thank you for your custom and thanks for reading these long terms and conditions.